User Experience & Personas
Understanding the key stakeholders who use reasonX and their unique needs
Our User-Centered Approach
At reasonX Labs, we've developed detailed personas based on extensive research with robotics development teams. These personas guide our product development, ensuring we address the specific needs and pain points of each stakeholder in the robotics safety and compliance process.
Our research revealed six key personas who interact with our platform, each with unique challenges, responsibilities, and goals. Understanding these personas helps us create features and workflows that truly solve their problems and enhance their productivity.
reasonX User Personas
Sarah
VP of Engineering
Background
Sarah oversees multiple robotics development teams and is responsible for product timelines, budget, and risk management.
Pain Points
- Lacks visibility across teams working on complex robot architecture
- Struggles to get accurate progress reports on safety compliance
- Finding bottlenecks in the development process is time-consuming
- Product delays due to late-stage design changes are costly
Needs
- Comprehensive dashboard showing all aspects of development status
- Real-time visibility into compliance progress across standards
- Early warning system for potential delays or safety issues
- Clear metrics on time and cost savings
Value Proposition
"With reasonX, I can see everything I need in one dashboard - compliance status, team progress, and risk areas - without waiting for weekly reports or status meetings."
Alex
Robotics Architect
Background
Alex designs robot architecture and needs to ensure all technical specifications meet functional requirements while being mindful of safety regulations.
Pain Points
- Using outdated tools that don't integrate well with modern development workflows
- Difficult to communicate design decisions across teams
- Changes in requirements cause cascading rework
- No clear way to verify compliance with regulations during design phase
Needs
- Modern platform that integrates with existing tools (MATLAB, GitHub, etc.)
- Ability to model requirements and track their implementation
- Seamless collaboration with safety and test engineers
- AI assistance with tedious analysis and documentation
Value Proposition
"reasonX finally gives me a platform where I can architect and model requirements in one place, collaborate with my team in real-time, and let AI handle the documentation burden."
Maya
Validation Engineer
Background
Maya verifies that robot systems function according to specifications and comply with industry standards before deployment.
Pain Points
- Test coverage is difficult to track across complex systems
- Manual documentation of test results is time-consuming
- Hard to trace test failures back to specific requirements
- Duplicate testing efforts across teams
Needs
- Automated test tracking and documentation
- Clear traceability between requirements and test cases
- Collaboration tools to coordinate with other engineers
- Confidence that compliance standards are fully covered
Value Proposition
"Using reasonX, I can clearly see what needs to be tested, document results efficiently, and ensure we've covered all requirements and safety standards."
Elena
Functional Safety Specialist
Background
Elena ensures robot systems meet rigorous safety standards and identifies potential hazards throughout the development process.
Pain Points
- Safety considerations often come too late in the design process
- Difficult to perform thorough fault analysis with fragmented information
- Changes to design require repeating safety analyses
- Compliance documentation is manual and error-prone
Needs
- Deep fault analysis tools integrated with design systems
- Continuous safety verification throughout development
- Automated compliance documentation generation
- Early hazard identification capabilities
Value Proposition
"reasonX gives me the tools I need for deep fault analysis from day one, ensuring safety compliance is built in from the start rather than bolted on at the end."
Raj
Component Integration Specialist
Background
Raj coordinates with external vendors and ensures supplied components meet specifications and integrate properly with the overall system.
Pain Points
- Difficult to track changing specifications across multiple suppliers
- No clear way to verify if supplied components meet safety standards
- Communication delays lead to integration issues
- Limited visibility into how components affect overall system compliance
Needs
- Centralized platform for supplier specifications and requirements
- Clear communication channels with internal teams
- Verification tools for component compliance
- Integration testing support
Value Proposition
"With reasonX, I can finally ensure all our suppliers are working from the same specifications and easily verify that components meet our compliance requirements before integration."
Daniel
CTO
Background
Daniel oversees all technical operations and is responsible for strategic technology decisions that affect the company's growth and market position.
Pain Points
- Delayed time to market erodes competitive advantage
- Safety recalls are extremely costly and damage brand reputation
- Engineering resources spent on compliance rather than innovation
- Scaling development across multiple product lines is challenging
Needs
- Accelerated compliance processes to reduce time to market
- Confidence in safety and regulatory adherence
- Cost reduction in design and development
- Platform that can scale across the organization
Value Proposition
"reasonX transforms our development process from a fragmented, error-prone workflow into a streamlined platform that accelerates compliance, saves money, and helps us ship at scale without compromising safety."
Key Insights from Our User Research
Cross-Functional Collaboration
Our research showed that the biggest pain point across all personas is the lack of effective collaboration tools that connect different stakeholders in the robotics development process.
Documentation Burden
All personas reported spending 30-40% of their time on documentation rather than productive work, highlighting the need for automated documentation and compliance reporting.
Safety-First Design
Safety considerations are often addressed too late in the development process, creating costly rework and delays. Our platform integrates safety analysis from the beginning.
Visibility Challenges
Leadership personas struggle to get accurate, real-time visibility into project status and compliance progress, leading to unexpected delays and resource allocation issues.